Privacy Policy
Last updated: December 21, 2024
At GenOne.dev ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform and services.
By accessing or using GenOne.dev, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Table of Contents
1Information We Collect
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, and profile information provided through Google OAuth or other authentication methods.
- Payment Information: When you purchase credits, our payment processor Stripe collects payment card details, billing address, and transaction history. We do not store complete credit card numbers on our servers.
- Content & Prompts: Text prompts, descriptions, and instructions you provide to generate AI content.
- Communications: Information you provide when contacting support, providing feedback, or communicating with us.
1.2 Information Collected Automatically
- Device Information: Device type, operating system, browser type, unique device identifiers.
- Usage Data: Pages viewed, features used, time spent on platform, click patterns, and interaction data.
- Log Data: IP address, access times, referring URLs, and error logs.
- Location Data: General geographic location based on IP address (country/region level).
1.3 Information from Third Parties
- Google OAuth: When you sign in with Google, we receive your Google account email, name, and profile picture as authorized by you.
- Payment Processors: Transaction confirmations and payment status from Stripe.
- Analytics Providers: Aggregated usage statistics and performance metrics.
2How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI content generation services
- Process your transactions and manage your credits
- Authenticate your identity and secure your account
- Generate AI content based on your prompts and preferences
- Send you service-related communications, updates, and notifications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our platform and user experience
- Detect, prevent, and address technical issues, fraud, or security threats
- Comply with legal obligations and enforce our terms of service
3Google OAuth & Third-Party Authentication
What We Access from Google
When you choose to sign in with Google, we request access to:
- Email Address: To create and identify your account
- Name: To personalize your experience
- Profile Picture: To display in your account (optional)
What We Do NOT Access
- ✓ We do NOT access your Google Drive files
- ✓ We do NOT read your Gmail messages
- ✓ We do NOT access your Google Calendar
- ✓ We do NOT access your contacts
- ✓ We do NOT post on your behalf
Managing Google Permissions
You can revoke GenOne.dev's access to your Google account at any time by visiting your Google Account Security Settings. Revoking access will prevent you from signing in with Google, but you can contact us to request account deletion.
4Payment Processing & Stripe
We use Stripe as our payment processor. When you make a purchase:
What Stripe Collects
- • Credit/debit card number
- • Card expiration date
- • CVV/security code
- • Billing address
- • Transaction history
What We Store
- • Last 4 digits of card (for display)
- • Card type (Visa, Mastercard, etc.)
- • Credit balance
- • Transaction references
- • Purchase history
We never store complete credit card numbers or CVV codes. All payment data is processed securely by Stripe in compliance with PCI-DSS standards. For more information, see Stripe's Privacy Policy.
5AI-Generated Content & Data
Your Prompts & Generated Content
- Your text prompts are processed by our AI models to generate content (videos, images, music).
- Prompts may be temporarily stored for processing and may be logged for debugging and service improvement.
- Generated content is stored in your account and can be downloaded or deleted by you.
- We do not use your specific prompts or generated content to train AI models without your explicit consent.
Content Moderation
We may review content and prompts to ensure compliance with our acceptable use policy, prevent abuse, and maintain platform safety. This may involve automated systems and human review.
6Information Sharing & Disclosure
We may share your information with:
Service Providers
Third-party companies that help us operate our business (payment processors, cloud hosting, analytics, customer support tools). They are contractually obligated to protect your data.
AI Model Providers
Services that power our AI content generation capabilities. Prompts and content requests are transmitted for processing.
Legal Requirements
When required by law, subpoena, court order, or to protect our rights, safety, or property, or that of our users and the public.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
7Data Retention
We retain your information for as long as:
- Account Data: Until you delete your account or request deletion
- Generated Content: Until you delete it or close your account
- Transaction Records: Up to 7 years for legal and accounting purposes
- Log Data: Typically 90 days for security and debugging
- Backup Data: May persist in backups for up to 30 days after deletion
8Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication mechanisms including OAuth 2.0
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- PCI-DSS compliant payment processing through Stripe
- Secure cloud infrastructure with leading providers
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
9Your Rights & Choices
Depending on your location, you may have the following rights:
Access & Portability
Request a copy of your personal data in a portable format.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your account and associated data.
Opt-Out
Unsubscribe from marketing emails and promotional communications.
To exercise these rights, please contact us at [email protected]. We will respond within 30 days (or as required by applicable law).
11Children's Privacy
GenOne.dev is not intended for users under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete such information.
12International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with all service providers
- Compliance with applicable data protection frameworks
13Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this policy periodically.
14Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
GenOne.dev
Email: [email protected]
General Support: [email protected]